FAQ

Free shipping, how do I get it?

Our shipping costs are 3,95€ - with an order over €50 shipping is free. (Order value = total after all discounts).

Why sticks?

In essence, it has three benefits for you and our planet:

Environmental protection: less weight and volume in shipping and on the shelf, saves resources and energy in transport. le melo® simply mix with tap water in a reusable bottle and enjoy on the go - much better than disposable bottles!

Product safety: through the stick, our high-quality ingredients are packed airtight until use and retain their natural form, effectiveness and solubility in the water.

The dosage: in each stick is the perfectly matched ratio of our ingredients for one application. So you always have the perfect portion with you when cycling, without having to carry extra bottles.

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Made in Europe?

We develop our products in Germany, produce and pack them in Austria.

Do you have a satisfaction guarantee?

At le melo we stand behind our products and quality control. If you are dissatisfied, you are welcome to return them for a refund (if you have already mixed them with water, maybe not...).

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What are electrolytes?

We don't want to go too far - although there really is a lot to say about electrolytes. In a nutshell, electrolytes are minerals you can't live without. They include sodium, potassium, calcium, bicarbonate, magnesium, chloride and phosphate. These elements help conduct electrical signals (hence the "electro" in the name) through the body so you can cycle, walk, run, jump, swim, think and do everything else you do. When dissolved in a solution like water, electrolytes form ions that carry a positive or negative charge. This charge plays a crucial role in bodily functions: It creates a small electric current that controls nerve signals throughout your body, makes your heart beat, regulates fluid levels in your blood and body, keeps your body's pH under control, and makes your muscles contract when and how you need them.

What causes dehydratio

Dehydration is the loss of water and salts that are important for the normal functioning of the body. Dehydration occurs when the body loses more water than it takes in. During basic daily activities such as breathing and walking, the body excretes water, which can lead to dehydration. This process is accelerated by higher exertion and long duration.

Is le melo gluten-free?

Yes, all our products and flavors are gluten-free! 

Is le melo safe for diabetics?

le melo products contain different amounts of carbohydrates and sugars. We use dextrose, isomaltulose and maltodextrin in one of our products to accelerate hydration and nutrient delivery. The combination has a high glycemic index (gi), but the minimal amount of glucose in our electrolytes and vitamins has little to no effect on blood sugar. Our Watermelon + carbohydrates has a higher value and could affect blood sugar. We recommend you consult your doctor if you have further questions or concerns.

Is le melo vegan?

Yes, all le melo products are 100% vegan.

Can I overdose le melo?

Most of the nutrients in le melo are water soluble, and excessive consumption is excreted in the urine.

Does le melo contain any banned substances or ingredients that could show up in a drug or doping test?

None of the products of the brand le melo contains banned or illegal substances.

We are on the Cologne list:

https://www.koelnerliste.com/news/artikel/neuer-partner-le-melo-sportnahrung-gmbh

Is le melo only for elite athletes and professionals?

No, le melo is for everyone! From the top athlete to the hobby cyclist. We want to support you in everyday life, whether it's sports or in the office.

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